Privacy Policy

Privacy Policy

Introduction

Welcome to https://centennial-american-sign-language-therapy.denvermentalhealthcare.com (referred to as “CASLT,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of data in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Technical Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website: https://centennial-american-sign-language-therapy.denvermentalhealthcare.com
  2. Any mobile applications or software we offer
  3. Online services and products accessed through our platform
  4. Interactions between users and our support team

Please be informed that this policy does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing data collection.

Processing Activities

This policy describes how we handle your personal information when:

  1. Using Our Services: When you register an account, use our applications, or access our services, we collect and process the data necessary for providing these services.
  2. Visiting Our Websites: Every time you interact with our websites, we may gather certain information automatically through cookies, browser types, operating systems, and other technical tools.
  3. Communication: If you choose to receive newsletters, emails, or other communications from us, we’ll process your contact details for this purpose.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes usernames, passwords (hashed and salted), and account settings.
  2. Payment Details: Credit/debit card numbers, expiration dates, and billing addresses are collected for processing payments.
  3. Financial and Purchase Data: We may store transaction histories and purchase-related information.
  4. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from mobile devices used to access our services.
  5. Location Data: Information about your location when you use our apps or websites, if enabled by you.
  6. Feedback and Reviews: Your comments, reviews, and suggestions regarding our products/services.
  7. Social Media Details: If you choose to log in via social media accounts, we’ll access the information shared publicly on those platforms.
  8. Product Information: Data about the products or services you purchase from us.

We collect this data through direct user input, server logs, analytics tools, and third-party providers who assist in our operations.

Cookies

Our websites use cookies to enhance your experience and improve our services:

  1. Strictly Necessary Cookies: These ensure the basic functionalities of our site, such as login sessions and page navigation.
  2. Preference Cookies: They remember your preferences, like language settings and display options.
  3. Analytics Cookies: Used to gather statistical data about how users interact with our site, helping us improve its performance.

Users can manage non-essential cookies through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, unless required otherwise by law. Once the data is no longer needed, we will delete or anonymize it securely.

Security Measures

We have implemented robust security measures to protect your information:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Processing: Our payment processors and third-party service providers adhere to strict security standards.
  • Access Control: Only authorized personnel can access sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or target personal information from children under 18 years of age. If you believe we have collected such data, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding personal data:

  • Access, rectification, or erasure of your data
  • Restriction or object to the processing of your data
  • Data portability
  • The right to withdraw consent
  • Right not to be subject to automated decision-making (in some cases)

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond within the timeframes prescribed by applicable laws.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be posted on this page with an updated effective date.

Contact Information

For any inquiries, data-related requests (including access, correction, deletion), or to report a privacy concern:

Email: contact@centennial-american-sign-language-therapy.denvermentalhealthcare.com

Mail: Centennial American Sign Language Therapy, [Address], [City, State, Zip], [Country]